DeWitt District Library - DeWitt, Michigan

You can now check out the internet from the DeWitt District Library and take it with you anywhere!

The DDL Hotspot is an easy-to-use, mobile hotspot that keeps any of your WiFi-enabled devices connected to the Internet.

A DDL Hotspot will connect up to 10 devices on T-Mobile's LTE network.

Here's all the information:

Guidelines for Borrowing

Library card holders who are 18 years of age or older may check-out a DDL Hotspot.
A valid DeWitt District Library card and a valid form of ID must be presented at the time of checkout.
Borrowers must sign a Library of Things User Agreement acknowledging financial responsibility for lost or damaged equipment.
The borrower's library account must be in good standing with a current address and fines below $10.
DDL Hotspots may only be checked out from and must be returned to the Library's Service Desk.
DDL Hotspots check out for 14 days with the option for one renewal if there is no wait list.
Overdue DDL Hotspots will be deactivated after the due date.

Don't have a Library card? Find out more here..

Fines and Liability
Borrowing and using a DDL Hotspot is free!

Library accounts may be charged an automatic $20 fine for a DDL Hotspot returned to a book drop (indoor or outdoor) or a device found unattended within the library.
The DDL Hotspot should be kept in a temperature controlled environment; DO NOT leave the device or components in your car.
The borrowing library user is responsible for costs associated with loss or damage of the DDL Hotspot and/or any peripherals.
- If the device is lost or damaged, a $100 fee will be charged to the borrowing user's library account.
- If the device is returned without the charging cord, carrying case, battery or SIM card, $5 per missing item will be charged to the borrowing user's library account.

Contents

Mobile Hotspot with Lithium Ion battery & SIM card

Micro-USB Charger

Plastic Carrying Case

Overview

The DDL hotspot can be used anywhere a strong cellular signal is available to connect any Wi-Fi enabled device to the internet.

If you're located in an area where you do not get cell phone service, a DDL hotspot will not work either. Check T-Mobile's coverage map here.

Average 4G LTE download speeds are between 19-76 Mbps but performance varies higher and lower based on various factors. There is no cap on total data use, however T-Mobile does utilize network prioritization, once the data usage on a single device reaches over 50 GB in a monthly cycle, data speeds are severely reduced.

Basic Instructions:

Charge the hotspot, if needed.

Turn on the hotspot and wait for it to establish a connection

On your WiFi enabled device, locate the WiFi network, connect to it, and supply the password. The WiFi network name and password are supplied on the card attached to the carrying case.

How do I return the device?

We ask that you fully charge the battery before returning the device.

You will need to return the hotspot to the Library's service desk on or before the device's due date. Hotspot devices returned in the drop box are subject to a $20 fee. You must return the device with all the original packaging and accessories. Hotspots returned that are missing any of the included accessories will have a $5 fee per missing item charged to your account.

How do I renew the device?

Just like any library item, if there aren't any other holds on the hotspot, you may renew the device one time by logging into your account through the Library's website, the Library's mobile app, or by visiting the Library's Service Desk.

Can I use the hotspot outside of the U.S.?

No, the hotspots only work in the U.S.

Can I use the hotspot to send/receive text messages?

No. Traditional texting/SMS messaging is not available.

How do I know if my Mobile Hotspot has a weak signal?

The signal indicator on the main screen only displays a few bars.

What might interfere with my signal?

The most common cause of interference is the materials used in the construction of certain buildings and houses. To test this, try checking your signal while outside.

What information about my Internet usage, if any, is tracked by the Library or the service provider?

Your Internet usage is not tracked by the Library or the service provider.

"Data Limit Reached" Message

The DDL Hotspot Data Plan is subject to T-Mobile's network management policy for the unlimited 4G LTE plan it offers its retail customers. Unlimited customers who use more than 50 GB of data during a billing cycle will be deprioritized during times and places where the network is constrained. Click here for more information about T-Mobiles data management.

Under certain circumstances related to heavy use in an area, the T-Mobile may limit the amount of data that its network will carry, usually for a few hours. This is done automatically in response to heavy network congestion. If this happens, the DDL Hotspot may display a "Data Limit Reached" message and/or internet speeds for the device will be reduced for a period of time. The Library does not receive notice when this occurs and there is no "fix" other than to wait until the congestion period is over.

Franklin T9 Mobile Hotspot User Guide

Franklin T10 Mobile Hotspot User Guide